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FAQ

Deposits & Withdrawals

 

Do I need to make a deposit in order to register? If so, how much?

No deposit is required in order to complete our registration process; however an initial deposit of $1000 is required to begin trading.

How do I deposit funds?

Funding your Tall Options account is simple and secure.

Wire Transfer: Please contact your account manager to discuss the banking details of a wire transfer. Please be aware that the minimum deposit for a wire transfer is $1000. Only you will have access to the funds in your account.

 

What currency can I deposit in?

Tall Options offers trading in the following currencies: US Dollar, Euro, British Pound, Japanese Yen, Australian Dollar, and Canadian Dollar

 

How can I make a withdrawal request?

You may make withdrawal requests at any time. Our accounting department will process the requests once all documents have been verified.

Withdrawing funds is safe and simple with Tall Options. Contact your account manager to request a withdrawal. You will then be required to submit the proper documents in order to begin the process.

Once approved for withdrawal, Tall Options will fund the amount back to the original fund source or any other bank account which client provide.

Documentation is required upon your first investment with Tall Options for identity verification purposes. This will ensure a quick and secure withdrawal process later on.

 

What is the withdrawal procedure?

Tall Options finance department handles all withdrawal requests submitted. The documents outlined below must be submitted in order to process a withdrawal.

  1. Fill in the withdrawal form.
  2. Scanned copy of a government issued ID (passport/driving license).
  3. Scanned copy of any type of bill confirming the address on your government issued ID. Bank statements or utility bills showing this address are sufficient.
  4. A signature on each scanned page.

 

Once a withdrawal request is submitted it can take Tall Options up to 4 business days to process the request. Once the request has been approved, please allow an additional 5-7 days for the funds to show in your account.

can I withdraw my bonus?

Tall Options provides several kinds of promotional offers, which have different withdrawal policies. Please speak to an account manager regarding withdrawal of a specific bonus. 

Is there a withdrawal limit?

You may only withdraw the amount of funds that are currently in your account. 

 

What are the maximum and minimum deposit amounts?

The minimum deposit amount to begin trading on Tall Options is $1000 USD 

The maximum deposit amount is $100,000 USD

 

MY ACOUNT

 

What do I do if I lost or forgot my password?

If you forget or lose your password please contact your account manager. Your password will be sent to the email you indicate provided it matches your registered email address.

Forgot your username? Please contact our Customer Service team by phone, email or live chat:Support@talloptions.com

 

How is my personal data protected?

Your data is securely protected with Tall Options. All personal information you give us is passed over the internet using a SSL encryption certificate. We will never share your personal data with any outside parties.

 

Where can I view my account balance and transaction history?

Your account balance and completed transaction history is available in the “Managed trades” section accessible to registered users.

 

SECURITY

 

How can I close my account?

You can close your account by sending a request to your account manager.

Bonus Policy

Tall Options rewards its clients with bonuses and one time trading credits. The bonuses are limited time offers; the terms and conditions are subject to change. Please contact us to learn more about our exclusive promotional offers.

Is trading with Tall Options secure?

Trading with Tall Options is extremely safe and secure. Your financial security is of the upmost importance to us.You can find more information with your account manager.

Binary Options Trading

What is an Underlying Asset?

Underlying Assets are internationally traded financial properties and resources including currencies, indices, stocks and commodities.

What is the /Target Price/ of an option?

Target prices are the purchase amount at which Tall Options is willing to sell the option. These amounts are predetermined by Tall Option/s market analyses, based on the most current data available. Traders can opt to buy an option above or below the target price depending on the way that they anticipate the asset is likely to move.

Can I close an option before the expiry time?

Once a trader invests in an option, they have a gap of 1,2,5,10,15,60 minutes after opening to trade to until five minutes before the options expiry to close it.

Do I need anything special on my computer to start trading?

Any standard PC with an internet connection may be used with Tall Options and no additional software download is required onto your computer in order to start trading. Tall Options recommends usage of Internet Explorer (IE7.0, IE8.0), FireFox (v3.5, v3.6) or Google Chrome (v4.0) as the internet browser. Java script must be enabled to trade on our site.

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